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Terms and Conditions


  • "Seller" refers to the party to whom the order for purchase has been given.
  • "Client" refers to the person or organization placing the order.
  • "Goods" or "services" refers to the product for which the Client has placed an order with the Seller.


The terms and conditions are valid for any goods or services provided by the Seller to the Client.

Price of Products and Services

The pricing, quantity of goods, and time of delivery mentioned in these articles are not binding on the Seller, but the Seller will make all efforts to fulfill the stated estimates.

Unless otherwise stated in the product description or offer, all sales are final.


All fees for workshops and training events are due no later than the time of check in.

The Client shall pay all invoices submitted by the Seller within thirty (30) calendar days of the date of invoice unless otherwise agreed in writing by the Seller. In the event of late payment, the Seller may charge interest on the amount outstanding before and after judgment. For invoices unpaid 30 days after the due date, the Seller may impose a surcharge up to 10% of the outstanding amount.

The date of receipt of payment determines the owed amount. Submission or postmark dates do not determine time and date of payments.

If any amount of the invoice is disputed by the Client, the Client shall inform the Seller of the grounds for such dispute within seven days of submission of the invoice and shall pay to the Seller the value of the invoice less the disputed amount in accordance with these payment terms.

Where the Seller requires payment of a deposit, the Client acknowledges that the deposit is non-refundable.

All fees are exclusive of taxes, which will be added to invoices if applicable.

The Seller reserves the right to increase a quoted fee in the event that the Client requests a variation to the work agreed.

Payments may be made by credit card (Visa, MasterCard, American Express, Discover), Wire Transfer, Check, Money Order, or cash.

A check not honored by the financial institution on which it was drawn incur a $30 nuisance charge and the amount due becomes subject to late fees, if applicable.

Terms for Cancellation and Refunds

Refunds for event registration submitted one week before the scheduled event qualify for a full refund. Refund requests within one week of the event are subject to a $30 handling fee. Alternatively, registration fees collected and not refunded for a missed event may be applied to another event.

Terms of Delivery

Delivery by the Seller will be deemed to have taken place when the materials are electronically delivered to or downloaded by the Client.

The time recorded on the sending equipment shall be deemed the time of delivery, system delays notwithstanding.

The Seller reserves the right to substitute conventional delivery methods without notice or penalty should electronic dispatch prove intractable or inconvenient.

 The Seller will be entitled to charge the Client for any expenses incurred from delivery by other than digital means.

Customer Obligations 

Unless agreed and indicated in writing by the Seller, the Client alone shall be entitled to use the services and materials provided. The Client shall not otherwise be entitled to transmit or distribute in any way these services and materials.

The Client shall bear responsibility for ensuring that all usage of information contained within any digital content is in accordance with and does not contravene any Data Protection or other laws, regulations, or other trade customs and practices. The Seller bears no liability for any omissions or faults in these respects.


Both parties shall maintain strict confidence and shall not disclose to any third party any information or material relating to the other or the other's business that comes into that party's possession or knowledge and shall not use such information and material. This provision shall not, however, apply to information or material that is or becomes public knowledge other than by breach by a party of this clause.

Limitation of Liability

The Seller shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of, or defect in the goods nor for any special, indirect, economic, or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the goods. Any liability of the Company shall in any event be limited to the license fees paid by the Client in the year in which the event of default arises.

Nothing herein shall limit either party's liability for death or personal injury arising from the proven negligence by itself or its employees or agents.

The Client shall fully indemnify the Seller against any liability to third parties arising out of the Client's use of the goods.


The Seller warrants that it has the right to provide the goods.

Otherwise the goods are provided on an "as-is" basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, fitness for purpose, and description, all of which are specifically and unreservedly excluded. In particular, but without limitation, no warranty is given that the goods are suitable for the purposes intended by the Client.

The Seller warrants that the goods will be supplied using reasonable care and skill. The Company does not warrant that the goods supplied are error-free, accurate, or complete.

Both parties warrant that they will comply with the Data Protection Act in respect of the collection, processing, and use of the goods including but not limited to its obligations with respect to any personal data, which it may supply to or receive from the other party.

Loss or Damage to Goods

The Seller will take all reasonable steps to ensure the protection from loss, damage, or destruction of the services or materials it supplies to the Client (or that may be received from the Client).

Intellectual Property Rights

The Seller warrants that it has the right to provide the goods.

While retaining ownership of its intellectual property, the Seller grants the non-exclusive rights to use the goods provided to the Client.

The Client may not transmit, sell, or modify for intended distribution any intellectual property provided by the Seller.


Termination of an agreement for services or cancellation of an order to purchase will be accompanied by the immediate settling of accounts. In the case of a refund, please refer to the payments clause.

In view of the nature of service, any service order - once confirmed by the Seller – cannot be cancelled; the minimum payment becomes due immediately if the Client wishes to terminate a service contract.

Cancellation of an order for goods or services by the Client will only be accepted on condition that any costs, charges, and expenses already incurred, including any charges levied by the Seller as expenses, work, or cancellation conditions will be remitted to the Seller forthwith.


All written notices to be served on or given to the Client shall be sent electronically or delivered in person to the Client and shall be treated as having been given upon receipt of electronic confirmation by the Sender, for email, or physical receipt, by the Client.





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